Should you’re an American Categorical cardmember, it is seemingly you are already accustomed to the Amex cellular app, the place you possibly can view transactions, pay your assertion, activate Amex Provides and handle your account.
You may additionally know in regards to the Amex Journey web site at amextravel.com, the place you possibly can ebook flights, resorts, rental automobiles, trip leases and cruises, paying along with your eligible American Categorical card or redeeming Membership Rewards factors.
In 2025, Amex merged these ideas into a brand new Amex Journey App™, bringing elements of the travel-planning and reserving expertise to your smartphone.
Sadly, not each characteristic made the transition, and there are some key distinctions to contemplate. What’s the Amex Journey App greatest for, and the place does it fall brief? This is what to know.
Amex Journey App fundamentals
The Amex Journey App is the cellular app model of amextravel.com. It operates as a separate app from the Amex app, the place you handle your card accounts, so you may need to obtain it to discover its performance. Nevertheless, the 2 apps are built-in with each other.
As soon as you’ve got downloaded the Amex Journey App (both by means of the iOS App Retailer or Google Play), you possibly can simply navigate to it from the Amex card administration app by going to the “Membership” tab and choosing “Guide Journey.”
When you’re logged in, you possibly can entry 4 tabs:
Inspiration: A tailor-made part of articles, guides and traits with vacation spot guides and resort lists to encourage your subsequent journey.Wishlists: An area to create tailor-made lists of resort properties you want to avoid wasting. You possibly can decide any title and outline for a wishlist, and add resorts as you navigate the app.Guide: Essentially the most sensible part the place you possibly can ebook flights, resorts or automobile leases by means of the app.Journeys: An space to view and handle upcoming, previous and canceled journeys made on the app or amextravel.com web site.
One factor price noting upfront is that you just can’t ebook cruises or trip leases by means of the Amex Journey App. This characteristic is simply out there on the amextravel.com web site.
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There’s additionally a profile part the place you possibly can view your Membership Rewards factors steadiness, entry journey advantages particular to your card and discover close by airport lounges. You can even replace your loyalty program numbers, flight preferences and companion particulars, in addition to chat with an Amex consultant in-app.
Should you maintain a card with entry to Positive Resorts + Resorts and/or The Resort Assortment (THC requires a two-night minimal keep), you’ll see these properties within the app. You possibly can pay for reservations along with your Amex card or redeem Membership Rewards factors.
Associated: Our favourite American Categorical Positive Resorts + Resorts properties the place you will get elite perks
Which playing cards provide probably the most worth within the Amex Journey App?
Reserving by means of the Amex Journey App earns bonus Membership Rewards factors on a number of widespread Amex journey playing cards.
Listed below are 4 highlights, all for bookings made by means of amextravel.com and the Amex Journey App:
*Client Amex Platinum: On as much as $500,000 of airfare purchases per calendar yr (then 1 level per greenback spent).
It’s price declaring that you’re going to additionally obtain 5 factors per greenback spent on airfare booked straight with airways on the Amex Platinum and three factors per greenback spent on airfare booked straight with airways on the Amex Gold. That is necessary as a result of, on common, Amex Journey flights price over 10% extra than reserving straight, primarily based on TPG’s analysis.
Past incomes Membership Rewards factors, you too can redeem them within the app, although that is unlikely to be the greatest use of your factors.
You will at all times obtain a 1-cent-per-point worth when redeeming Membership Rewards factors by means of the Amex Journey App or web site. As a result of TPG’s June 2026 valuations place Membership Rewards factors at 2 cents apiece (when transferred to certainly one of Amex’s invaluable loyalty program companions), we can’t typically advocate you redeem this manner.
Nonetheless, utilizing your Membership Rewards factors on Amex Journey bookings is a straightforward choice.
Associated: Bank card switch companions: Information to transferring factors and miles to airways and resorts
Greatest makes use of of the Amex Journey App
I explored the Amex Journey App as an Amex Platinum cardmember, which provides me entry to a number of added perks, together with FHR, THC and the Platinum Member Airfares portal.
With this in thoughts, I discovered a handful of options on the Amex Journey App to be helpful and fascinating.
Figuring out airport lounges close to me or a selected airport
One among my favourite Amex Journey App options is the “Discover Airport Lounges” space. Since I am an Amex Platinum cardmember, it pulls up my nearest airport and exhibits me what is accessible, together with working hours and the place I can discover lounges throughout the airport.
If I am not close to the airport I would like to go to, I can merely faucet the magnifying glass icon to seek for lounge areas at one other airport. Right here, I discovered out there lounges at Hartsfield-Jackson Atlanta Worldwide Airport (ATL).
You can even begin your Centurion Lounge check-in early by receiving an eligibility code within the app, which may save time in an extended entry line by getting you into the queue as quickly as doable. I have not been in a position to make use of this characteristic but, however I am positive it can come in useful after I’m visiting crowded terminals on busy journey days.
Researching and saving potential resorts, together with FHR and THC
The Amex Journey App shines in relation to figuring out, researching and brainstorming resort stays, together with these in FHR and THC.
For one, the power to search out inspiration by means of curated articles was thrilling. I additionally loved the characteristic that permit me choose from a number of trip varieties, comparable to “beachfront,” “boutique,” or “wonderful restaurant,” to curate a vacation spot that matched my journey preferences.
When you discover a resort you are taken with, it is easy to see its insurance policies, whether or not they apply to any card advantages or particular gives, and different particulars in regards to the property.
Viewing and utilizing (however not monitoring) assertion credit
The app permits you to see the total worth of assertion credit supplied by eligible playing cards you maintain. And, if in case you have an relevant assertion credit score out there, you possibly can apply it to your reserving by means of the app.
As an illustration, I obtain as much as a $600 annual resort credit score per calendar yr within the type of a press release credit score (as much as $300 semiannually) on pay as you go FHR or THC bookings made by means of American Categorical Journey after I pay with my Amex Platinum (enrollment required; THC stays require a two-night minimal). I can view this profit within the app.
Nevertheless, I am unable to view my precise progress on the Amex Journey App. I can do that in my Amex account by navigating to the “Rewards & Advantages” part, as seen beneath. (I’ve used my credit score for the primary half of this yr.)
The principle downside is you can’t see how a lot of a credit score you’ve got already used within the app. Nevertheless, if you happen to do have a few of your credit score left to redeem, it’s good you can apply it to bookings made within the app.
Stay chat
One among my favourite American Categorical options is the power to speak with a devoted “journey specialist” about all the pieces from bookings to assertion credit, and the Amex Journey App makes this particularly handy. I particularly take pleasure in this as a result of I will not need to carry out my laptop computer simply to speak dwell with somebody about an necessary element.
Associated: Is the Amex Platinum definitely worth the annual price?
The place the Amex Journey App falls brief
These are the important thing areas through which the Amex Journey App did not meet my expectations:
Incapacity to ebook or analysis cruises or trip houses
The Amex Journey App has no performance to ebook or view cruises or trip houses, despite the fact that you are able to do so on the amextravel.com web site, as proven beneath.
Sluggish expertise when reserving flights
After I examined reserving flights on the app, I observed it redirected me to a cellular model of the amextravel.com web site somewhat than a totally built-in app-first expertise. I additionally had hassle loading flights after I searched on my cell service, so I needed to be related to Wi-Fi to see outcomes.
This wasn’t the case after I regarded up resorts or rental automobiles. Not like flight searches, resort and rental automobile searches carried out persistently no matter connection energy.
Personally, I discovered the app’s flight reserving expertise slower and fewer dependable. I would not really feel snug reserving a flight this manner, however the performance is technically there — so long as you will have a speedy connection.
Lacking map views for resorts
I could not discover a strategy to view resorts on the map within the Amex Journey App. It is a web site characteristic that I worth, so this was disappointing for me.
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Ought to I exploit the Amex Journey App or the web site?
You will not be capable to replicate each performance of the amextravel.com web site on the Amex Journey App. Nevertheless, if you happen to’re searching for comfort or inspiration, the app is an effective choice.
Here’s what I might advocate for every platform:
Brainstorming resort stays, viewing property particulars and perks
Discovering inspiration for future locations
Finding airport lounges close to you or a selected airport
Shortly managing upcoming, previous and canceled journeys
Reserving or researching cruises or trip dwelling leases
Making flight reservations
Monitoring assertion credit score progress
Viewing resorts on a map
I would be aware that some facets are an identical on the app and the web site. Stay chat features the identical, and you’ll ebook resorts and automobile leases with comparable ease. In my expertise, reserving flights on the app is slower and fewer dependable, so I might nonetheless advocate reserving on the web site.
In my searches, costs have been the identical whether or not I booked by means of the web site or the app. Simply remember that costs by means of Amex Journey might differ from these if you happen to ebook straight with an airline, resort or automobile rental firm.
Associated: What are American Categorical Membership Rewards factors price?
Backside line
The Amex Journey App works greatest as a analysis and inspiration software. Looking resort particulars, saving wishlists and discovering future locations really feel pure on cellular, and resort and automobile rental bookings work properly sufficient that you just will not want to succeed in in your laptop computer.
Nevertheless, it is not a full alternative for the web site. Flight reserving felt slower and fewer dependable on the app, and options like cruise reservations, trip leases, assertion credit score monitoring and map-based resort search stay website-only.
Use the app for analysis and on-the-go journey administration — however do not abandon the web site but.
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