Cloudbeds, the hospitality administration system constructed for bold hoteliers, spotlighted Vacatia at HITEC as a compelling instance of how advanced hospitality operators can cut back know-how fragmentation whereas connecting the specialised performance their companies rely upon to a contemporary, unified platform.
Vacatia operates throughout a hybrid mannequin spanning almost 60 unbiased resorts within the U.S. and the Caribbean, bringing collectively trip possession, nightly rental demand, proprietor companies, resort operations, OTA distribution, and company reporting. As the corporate scaled throughout a portfolio representing greater than 11,000 models and almost 500,000 homeowners, its legacy programs may not help the pliability, connectivity, and operational self-discipline required, significantly round OTA integration and the safety of proprietor stock.
In the course of the session, “The Energy of Platforms: How Vacatia partnered with Cloudbeds to scale back tech fragmentation, transfer to revenue self-discipline and put together for an AI-enabled future”, Kris Wallsmith, VP of Engineering at Vacatia, shared how the corporate makes use of Cloudbeds Open API to attach its proprietary timeshare know-how with Cloudbeds’ unified hospitality platform.
“Vacatia exhibits what fashionable hospitality know-how ought to make attainable: one related basis with the pliability to help the workflows that make every operator completely different,” mentioned Aaron Ownbey, VP of Engineering at Cloudbeds. “Advanced companies shouldn’t have to decide on between standardization and specialization. With Cloudbeds, they will consolidate with out compromise.”
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Utilizing Cloudbeds Open API, Vacatia prolonged Cloudbeds round its hybrid working mannequin, supporting crucial workflows comparable to protected proprietor stock, OTA distribution of unused stock, customized reporting, and large-scale property onboarding. That structure permits Vacatia to protect the proprietary timeshare performance central to its enterprise whereas utilizing Cloudbeds as the trendy hotel-side platform for operations, distribution, and reporting.
The partnership additionally turned a fancy implementation right into a repeatable mannequin for scale. Throughout main rollouts spanning greater than 4,800 rooms throughout Orlando and Las Vegas, Cloudbeds labored aspect by aspect with Vacatia’s groups, serving to practice inside leaders and help future property launches. With Cloudbeds information API and reporting instruments, Vacatia streamlined inside reporting and diminished the necessity for extra know-how layers, giving company and property groups a clearer view of efficiency throughout the enterprise.
“Vacatia’s enterprise doesn’t match neatly into conventional lodge know-how classes. We wanted a platform that might help lodge operations at scale whereas giving us the liberty to construct across the realities of trip possession,” mentioned Kris Wallsmith, VP of Engineering at Vacatia. “With Cloudbeds, we discovered a associate keen to know that complexity and help the structure we wanted to function extra effectively as we speak and hold constructing for what comes subsequent.”
The session additionally addressed one of many business’s most pressing know-how questions: how operators can put together for AI in sensible, operationally helpful methods. For Vacatia, future readiness begins with related programs, cleaner information, and fewer handbook workarounds. By bringing proprietary timeshare workflows, lodge operations, distribution, and reporting nearer collectively by means of Cloudbeds, Vacatia is creating the inspiration to help future use circumstances comparable to AI-enhanced visitor search, seamless digital check-in, visitor communications, income administration optimization, and automatic visitor sentiment.
Cloudbeds Open API permits prospects and greater than 600 companions within the Cloudbeds Market ecosystem to combine with the platform, join exterior programs, and lengthen Cloudbeds round particular working wants. Constructed as a public, absolutely documented API with clear price limits, sleek throttling, 99.95% uptime, and public API well being visibility, Cloudbeds provides builders the reliability and predictability wanted to construct at scale. For Vacatia, that openness has helped carry core lodge operations and proprietary timeshare workflows nearer collectively, supporting better operational readability, revenue self-discipline, and long-term flexibility.
