Turkish Airlines, the most valuable brand in Türkiye, has once again achieved a remarkable milestone by receiving the APEX (Airline Passenger Experience Association) World Class Award for the third time. This esteemed recognition was presented during the APEX/IFSA Global Expo held in California, where Turkish Airlines was celebrated for its global leadership in guest experience and service quality within the aviation industry.
Accepting the award on behalf of Turkish Airlines, Chief Marketing Officer Ahmet Olmuştur expressed his gratitude, stating, “We are glad to receive the highly prestigious APEX World Class Award given by APEX, one of the world’s foremost airline evaluation organisations. This award showcases the result of the dedication shown by all our team members. Our ergonomic seats, personalised services, and unique offerings aimed at meeting our guests’ needs are all part of our efforts to make the flight experience exceptional. This award demonstrates the accuracy of our strategies and efforts while motivating us to further enhance our future goals.”
APEX CEO Dr. Joe Leader lauded Turkish Airlines, highlighting their exceptional commitment to passenger experience, safety, and sustainability advancements. He emphasised the airline’s innovative features, including the new suite business class on select A350 aircraft, which offers passengers an unparalleled culinary journey reminiscent of starry Anatolian nights.
Turkish Airlines stands among the select few airline companies recognized by APEX, whose evaluations encompass safety, well-being, sustainability, and guest experience criteria. Rigorous assessments conducted by aviation industry professionals confirm that Turkish Airlines consistently upholds global standards in these areas.
The APEX World Class award not only underscores Turkish Airlines’ dedication to elevating the guest experience but also reinforces its commitment to maintaining the highest level of service quality. As the flag carrier of Türkiye, Turkish Airlines continues to soar above the competition, setting the bar for excellence in the aviation industry.
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