Newly refurbished New South Wales property simplified OTA administration and grew direct bookings utilizing STAAH’s highly effective platform.
Set within the coronary heart of Barham, New South Wales, Barham Bridge Motor Inn is a welcoming, 23-room motel that just lately underwent a full refurbishment and emerged as a contemporary 4-star property. With King, Twin, Household, and even Pet-Pleasant rooms, it’s constructed to swimsuit each type of traveller — from street trippers and enterprise friends to households and weekenders.
Alongside its contemporary interiors, the motel additionally affords sensible and considerate facilities, like solar-heated pool entry, a visitor BBQ space, and a twin EV charger accessible for friends and the general public — a uncommon discover within the area.
However as their providing grew extra subtle, so did the necessity for smarter expertise behind the scenes.
The shift to STAAH: a clean transfer for a rising motel
Whereas Barham Bridge Motor Inn didn’t have main complaints with their earlier channel supervisor, the chance to improve to a extra built-in resolution got here on the proper time. They have been exploring a brand new cloud-based PMS, and Harsha Karam, a STAAH guide urged in addition they contemplate STAAH for channel administration. After trialling each, the choice was straightforward.
The STAAH group really useful a tailor-made setup that included the STAAH suite – Channel Supervisor, Reserving Engine, WatchMyRate (to trace and examine OTA charges on the web site) and Get Google (a direct integration with Google Motels to extend on-line visibility on the most important search platform).
Collectively, this combo helped the group unify their reserving course of, enhance visibility and provides friends a seamless on-line expertise — all at a aggressive value.
STAAH provided sensible options that introduced actual worth
For a motel that’s centered on progress, STAAH ticked all the proper bins. Right here’s what the Barham Bridge group loves:
Centralised management. One login for all OTA and direct reserving administration. No extra platform-hopping or guide updates.
Actual-time sync. Charges and availability routinely replace throughout all channels, lowering the danger of overbookings and errors.
Cellular-friendly reserving engine. Direct bookings through the motel’s web site at the moment are straightforward for friends and commission-free for the property.
WatchMyRate widget. This intelligent characteristic encourages direct bookings by displaying real-time OTA charge comparisons — nudging friends to e book direct with confidence.
Get Google integration. The motel now seems with a direct “E-book Now” hyperlink proper in Google Resort Search, boosting visibility and lowering dependency on OTAs.
Early wins and promising progress
It’s early days for Barham Bridge Motor Inn’s STAAH journey, however the indicators are promising — even throughout quieter winter months. The lodge shares that they’ll already see an enchancment from final 12 months. The refurbishments have helped, however higher tech to enhance their on-line presence has been the sport changer.
Because the motel heads into busier seasons, the group is assured they now have the proper instruments to develop smarter and serve friends extra effectively.
Assist that stands out
Another excuse the group recommends STAAH? The individuals behind the platform.
“Harsha and the help group have been unbelievable. Each query is answered shortly and clearly — which issues quite a bit if you’re working a busy property.”
Refreshed, recharged, and able to develop
Barham Bridge Motor Inn’s transformation isn’t nearly newly renovated rooms — it’s about a greater expertise from begin to end. And that begins the second a visitor begins their reserving journey.
With STAAH’s channel supervisor, reserving engine, and add-ons like WatchMyRate and Get Google, the motel now has a digital setup that matches the standard of its visitor providing. They’re enthusiastic about what’s subsequent — and assured STAAH will assist them get there.
