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STAAH Product Updates You Can’t Miss – October 2025

October 30, 2025
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STAAH Product Updates You Can’t Miss – October 2025

product update 12

Optimised October! Because the world gears up for the upcoming vacation season and New 12 months rush, we’re rollingout updates to maintain your techniques working at their finest. 

Count on sooner efficiency, smoother workflows, and smarter instruments, so you may deal with welcoming friends and maximising each reserving alternative through the busiest time of the 12 months.

Channel Supervisor Replace

Max – Bulk Replace
Max – Messaging: Expedia
Max – Taxes: Tourism Charge
Max – Password Necessities

Reserving Engine Replace

SwiftBook – Hyperlink Fee Kind/Fee Gateway to Cancellation Coverage
SwiftBook – Journey Agent (TACT) module

Channel Supervisor Replace

channel manager1) Max – Bulk Replace

What’s new?

Smarter Room Choice – Room sorts are actually hidden by default. Simply decide the rooms you need to replace, then choose your channels. The chosen rooms will mechanically broaden to show all linked price plans for fast updates. (Observe: This circulation doesn’t apply to ‘Availability’ updates.)
Customized Days for Restrictions – Now you can select particular days utilizing radio buttons when making use of restrictions, providing you with extra flexibility and management.

2) Max – Messaging: Expedia

What’s new?

Max customers linked to Expedia can now view and reply to visitor messages straight throughout the channel supervisor, eliminating the necessity to log in to the Expedia portal.

Key Highlights:

Smoother Communication: Reply to Expedia visitor messages immediately from inside Max.

Actual-Time Alerts: Get prompt notifications for brand spanking new visitor messages, making certain no communication is missed.

Max Extranet:

Learn how to Entry?

The messaging function is situated throughout the Bookings Module. 
Merely navigate to any particular person reserving to entry visitor communications.

Notification Badge:

New messages in your inbox are highlighted by notification badges in two areas.
As soon as the messages are seen, the notification badges will probably be eliminated. 
These badges disappear when you view the messages.

Notification Badge STAAH extranetView and Reply: Click on the ‘Messaging’ button to open the chat interface. 

Date and Time: Property customers will see the property’s native time with GMT proven on hover. For tremendous admin customers, GMT is displayed by default, with the property’s native time proven on hover.

Supported Attachments: Textual content messages, Pictures and PDF information.

3) Max – Taxes: Tourism Charge

What’s new?

A number of Validity Intervals: Configure tourism charges with completely different validity ranges, every with its personal price worth.

Computerized Show: If keep dates overlap throughout two price intervals, each charges will probably be proven on the reserving engine.

Max - Taxes: Tourism Fee

4) Max – Password Necessities

What’s new?

2FA Benefit: Properties with Two-Issue Authentication (2FA) enabled are actually exempt from the 90-day credential reset requirement.

Easy Entry: No extra frequent prompts to vary your login password, entry key, or delete key.

Improved Expertise: Diminished frustration and help requests associated to expired credentials, serving to customers keep centered on their work.
Time-Saving: Much less downtime for customers and fewer help tickets for IT groups.

Observe:

No setup required; this replace applies mechanically.

Properties with 2FA disabled will proceed receiving credential reset prompts as earlier than.

Reserving Engine Replace

Booking Engine Product update

1) SwiftBook – Hyperlink Fee Kind/Fee Gateway to Cancellation Coverage

What’s new?

Properties utilizing a number of cost gateways can now hyperlink the related gateway to a cancellation coverage.

When making a bundle, the utilized cancellation coverage will mechanically decide the related cost kind or gateway.

Friends will see all relevant cost choices throughout reserving, making certain readability.

Key Factors:

1) Appropriate for properties that supply a number of cost choices.

2) When enabled, the system helps a hybrid setup: You need to use each the usual cancellation coverage setup and the brand new linked cost gateway performance. 

3) As per regular, a cancellation coverage just isn’t editable.

cancellation policy

When making a cancellation coverage, there may be an choice to hyperlink to a cost kind or a cost gateway.

TT October 3

On the Cancellation Insurance policies web page, insurance policies linked to particular cost sorts or gateways show an icon for straightforward identification. Hover over the icon to see which cost methodology is linked.

In Package deal Setup, this icon can be seen within the cancellation coverage drop-down

Screenshot 2025 10 30 at 12.44.57 PM

The Cancellation Insurance policies motion menu consists of an choice to view packages and sensible pricing guidelines related to a coverage

smart pricing rules

In Package deal Setup:

Within the drop-down choice, insurance policies linked to cost kind/ cost gateway are highlighted with the icon for straightforward identification.
If a coverage with a linked cost kind/gateway is chosen, the ‘Type of Fee’ possibility is eliminated.
As a substitute, the related cost configuration particulars are clearly displayed, serving to customers perceive what’s mechanically utilized.

form of paymentOn the Package deal particulars web page, the cancellation coverage with the linked cost kind/ cost gateway is highlighted with an icon.

Infographic blog

2) SwiftBook – Journey Agent (TACT) module

What’s new?

Unified Design: The Journey Agent Reserving Engine now mirrors your property’s Reserving Engine theme and model colors, making certain a constant, property-branded expertise.

Multi-Person Entry: Journey Agent companions can create a number of person accounts beneath one profile, permitting every group member to log in individually.

Reserving Attribution: Simply monitor which agent or sub-user made every reservation; particulars seem in POS, Reserving Export, and the Journey Agent Bookings Tab.

Enhanced Safety: Constructed-in 30-minute session timeout and aligned cost flows guarantee safe and constant operations.

Improved Usability: New Accessibility Menu, Value Breakdown show, and fields for accumulating extra visitor particulars (e.g., particular requests, arrival occasions) for a smoother reserving expertise.

For extra particulars, click on right here.



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Tags: OctoberProductSTAAHUpdates
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