A survey by insurance coverage agency RACV has revealed that 60 per cent of travellers have skilled delays or injury to their baggage.
The ballot of greater than 1,200 respondents confirmed that 61 per cent have seen baggage broken or delayed however returned; 26 per cent misplaced their baggage; and 13 per cent had their baggage stolen and by no means recovered.
This content material is accessible solely to Australian Aviation members.
To proceed studying the remainder of this text, please login.
To unlock all Australian Aviation journal content material and once more limitless entry to our every day information and options, grow to be a member as we speak!
A month-to-month membership is barely $5.99 or save with our annual plans.
See advantages
Australian Aviation quarterly print & digital magazines
Entry to In Focus stories each month on our web site
MOST POPULAR
PRINT + DIGITAL
See advantages
Limitless entry to all Australian Aviation digital content material
Entry to the Australian Aviation app
Australian Aviation quarterly print & digital magazines
Entry to In Focus stories each month on our web site
Entry to our Behind the Lens photograph galleries and different unique content material
Every day information updates through our e-mail bulletin
DIGITAL
See advantages
Limitless entry to all Australian Aviation digital content material
Entry to the Australian Aviation app
Australian Aviation quarterly print & digital magazines
Entry to In Focus stories each month on our web site
Entry to our Behind the Lens photograph galleries and different unique content material
Every day information updates through our e-mail bulletin
The survey outcome comes after 1,942 Australian passports have been reported stolen abroad and a pair of,678 reported misplaced in FY2023–24, in accordance with knowledge from the Division of Overseas Affairs and Commerce.
“RACV recommends travellers preserve valuables in carry-on baggage at any time when doable,” mentioned RACV government common supervisor leisure, Craig Peachey.
“Importantly, passports, credit score and debit playing cards, medicines and smartphones ought to stay in your particular person to keep away from potential fraud or identification theft.
“Earlier than you permit, take photographs of your baggage gadgets and create an in depth record of what you’ve packed. This straightforward step could make the claims course of considerably simpler if one thing goes unsuitable.”
In line with Peachey, journey insurance coverage can cowl “cheap restore or alternative prices” for misplaced baggage, in addition to important gadgets that should be bought if baggage is misplaced or delayed.
“The distinction between getting reimbursed and being out of pocket typically comes right down to understanding your coverage and preserving correct documentation, so it’s necessary that you just perceive the protection particulars, limitations, circumstances and exclusions of your journey insurance coverage coverage – ensure you evaluation your product disclosure assertion,” he mentioned.
Melbourne Airport final month started testing on a brand new worldwide baggage system, slated to be up and operating in early 2026, which is able to use totes, digital sorting, and an early bag retailer able to holding round 1,400 items of baggage at a time to extend capability and allow real-time bag monitoring from the second of check-in.
In line with Melbourne Airport’s chief of aviation, Jim Parashos, the system will greater than double the airport’s baggage dealing with capability when it comes on-line subsequent March, from round 1,800 to 4,000 luggage per hour.
“Putting in 3.6 kilometres of recent baggage tracks whereas sustaining 24/7 operations has been difficult – it’s like doing open coronary heart surgical procedure whereas operating a marathon,” he mentioned.
“The brand new system will imply fewer misplaced luggage, with airways capable of monitor each bag in real-time from check-in to the plane, giving peace of thoughts to passengers whereas supporting on time efficiency.
“Having an automatic bag retailer will enable us to let passengers check-in a lot earlier for his or her flights and sooner or later will allow true anytime check-in, which is thrilling for each airways and travellers.”
