AUBURN, California—VSR and MeetingPackage introduced a brand new partnership and the launch of a connectivity integration that permits superior voice communication capabilities to interface with the MeetingPackage Conferences & Occasions Central Reservations System (CRS).
By means of this integration, MeetingPackage will leverage VSR’s VAIA Conversational AI Assistant to permit visitors, planners, and assembly professionals to interact instantly with resort conferences & occasions groups by telephone immediately and with out requiring human intervention. By introducing “Voice as a Channel” (VaaC), MeetingPackage can now seize and course of inquiries, occasion particulars, and requests 24/7 in a number of languages, even when gross sales groups are offline or dealing with different engagements.
“Our partnership with VSR’s VAIA marks one of many first official releases in MeetingPackage’s broader AI roadmap. VAIA’s telephone AI agent can now seize any gross sales alternative on behalf of the resort, turning calls into structured enquiries in MeetingPackage and related resort programs,” mentioned Joonas Ahola, Founder & CEO of MeetingPackage. “When full automation is enabled, the platform may even generate immediate quotes again to the client. That is just the start — and we’re excited to proceed launching AI options that remodel how inns seize demand and convert income.”
MeetingPackage’s Central Reservation System (CRS), designed for inns and venue teams, empowers inns to develop assembly and occasions income whereas decreasing operational prices by automation and smarter workflows. By centralizing stock, pricing, and distribution in a single CRS, MeetingPackage helps venues simplify their whole gross sales course of.
“Voice stays some of the most well-liked and intuitive communication channels, environment friendly, acquainted, and emotionally expressive,” mentioned Mark Cederloff, chief govt officer of VSR. “VAIA is constructed to grasp conversational and emotional speech throughout many languages and integrates effortlessly with trendy hospitality platforms. MeetingPackage continues to guide the business by going past on-line varieties and handbook operations to include automated voice workflows as a seamless a part of their resolution.
VAIA is powered by a worldwide cloud infrastructure, natural-language processing, and contextual studying to grasp intent, reply precisely, and fulfill duties primarily based on real-time knowledge. Its analytics and reporting capabilities assist resort groups establish traits, enhance response high quality, and optimize operational effectivity. As an LLM-agnostic platform, VAIA additionally helps a number of large-language fashions, permitting inns and chains to decide on the AI engine that aligns with their model, safety, or compliance necessities.
