Tune in to the very first Suite Spot episode of 2026 as particular visitor and Director of Product – Reply & Resolve™, Jackie Avery, options the High 5 Visitor Sentiment Tags of 2025 and what the important thing findings of those tags imply not solely to hoteliers however the business as an entire as we kick off journey within the new yr.
Ryan Embree:Welcome to Suite Spot, the place hoteliers examine in, and we take a look at what’s trending in resort advertising. I’m your host, Ryan Embree. Whats up everybody, and welcome to a different episode of the Suite Spot. Joyful New 12 months as your host. As all the time, Ryan Embree right here with one other considered one of our favourite annual traditions. An effective way to begin off and kick off the yr right here with Jackie Avery, Director of Product for our Reply and Resolve™ overview response answer for resorts. Jackie, welcome again to the Suite Spot.
Jackie Avery:Thanks. It’s so nice to be right here. I stay up for doing this yearly, so I’m completely satisfied we’re again at it.
Ryan Embree:Sure, once more, it’s an annual custom. It’s a benchmark for the start of the yr. It’s really considered one of our most considered and listened to episodes of the yr, and I feel it’s as a result of hoteliers actually wish to get a way of what’s happening over the course of the calendar yr with regards to opinions. To set this up off the highest, we’re status, sentiment, information, the info inside on-line visitor opinions, that Journey Media Group really pulls, and a whole lot of these opinions you and your crew are responding to.
Jackie Avery:Yeah. It’s thrilling. So if it’s your first time right here, welcome. And when you’ve got been watching us the previous few years, welcome again. We’re excited to form of speak by, a number of the information that we form of went by. So to place it underneath perspective, we’re info analyzed from over 45 million sentiment mentions.
Ryan Embree:That’s an unbelievable quantity. The recognition and significance of visitor suggestions and status proper. Now, I do know we speak quite a bit on this podcast about AI expertise. We’re all the time attempting to see what’s subsequent, however there’s no substitute for phrase of mouth. Proper? And whether or not that’s bodily telling somebody about your expertise or sharing that, what we’re speaking about at this time, sharing that on-line with visitor suggestions and opinions, you may take away a lot from that. And hoteliers, vacationers clearly are sentiment information, attempting to determine whether or not they need to select the one resort versus one other resort. Hoteliers are this information, digesting it, and attempting to determine methods to enhance on the visitor expertise. However what we’re doing at this time is looking for the highest 5 sentiments. Speak about some themes. What does this imply when these kind of sentiments are present in your visitor suggestions? Are there issues you can also make operationally adjustments? Is it coaching on the resort? Is it capital funding? Someday a few of it, like location, which we’re gonna speak about unavoidable, proper? You may’t simply decide up your resort and transfer it. So actually to see the checklist. We all the time begin from the underside of the checklist and work our means up. So kick us off with quantity 5.
Jackie Avery:Yeah, completely. And such as you mentioned, it’s so highly effective to spend that second reflecting. Yeah. Typically it’s simply taking the knowledge and placing it into this chew sized means so that you can course of it. So hopefully everybody finds it fairly simple to kinda, you already know, come alongside this journey with us. So, quantity 5, it had over 3 million sentiment mentions, proper? In order that’s lots of people speaking about it. And we’re speaking about facility facilities. Now, some individuals are listening they usually’re going, nicely, I don’t have a pool, so in fact I, that didn’t get a point out for me, or, I do have a pool. After all they talked about that, however stick with me on that. That’s really its personal class. So right here we’re speaking concerning the foyer, the hallways, seating areas, elevators, baggage carts, proper? So now take into consideration, put that into perspective. Extra individuals can actually relate. So I don’t find out about you, however generally once I’m come, coming to a resort, proper, I’ve had an extended journey day. I’m somewhat drained. I’m, you already know, feeling antsy. I simply wanna get there. However once I get outta my automobile or I get to stroll in, I’m feeling that pleasure. I’m prepared for my journey to begin it doesn’t matter what I’m doing. I’m like, right here we go. So you then’re taking that every one in. After all, vacationers are point out mentioning this, proper? You’ve these first impressions of a resort, it provides you pause. So generally issues that you simply really feel as a hotelier or as somebody who works at, at a property, perhaps you simply brush previous ’em. It doesn’t imply quite a bit to you. It’s no huge deal. Positive. You’re perhaps undecided why anyone positively talked about it or negatively talked about it, however I wanna put you into the sneakers of a traveler who’s simply arrived. They’re lastly at their vacation spot they usually’re prepared to begin their keep. Take a look at your resort by a recent lens. Was the hallway welcoming? Was it form of darkish? Did the elevator come immediately? Have been there any baggage carts accessible? Proper? Did it excite you to see someplace that perhaps you would possibly meet your mates down within the foyer and also you guys would possibly dangle on the market earlier than you headed out later. So all of these issues I problem you to now form of view your facility facilities from that first time arrival visitor perspective.
Ryan Embree:Yeah, that’s an incredible level Jackie. And, you already know, I began my profession in hospitality as a Bellman, so, it was very simple to form of take all of that without any consideration seeing that foyer. However you’re proper, these vacationers are greater than possible seeing it for the primary time. You recognize, one factor I’ll additionally say is the best way that we use the power facilities has actually developed the best way that we’re constructing new resorts proper now. Particularly the earn a living from home or work from anyplace kind of traveler, that might be their workplace area for the whole thing of their journey. In order that they’re your foyer, they’re your public area and facilities somewhat bit completely different than traditionally they may have accomplished. And once more, the manufacturers, improvement corporations, they’re constructing for this kind of traveler. So not shocking to see that class tag fall into the highest 5. Let’s transfer on to quantity 4.
Jackie Avery:Yeah, completely. So, form of shifting down this yr, quantity 4 is gonna be location. So, as you talked about, I feel lots of people really feel trapped after they hear this sentiment being talked about. Like, nicely, I can’t transfer my resort, however really you could have a whole lot of energy right here. You may management what you’re saying about your property. And company are mentioning your location in opinions positively, negatively, nevertheless it’s being introduced up, proper? Uh, so once I take into consideration that, I take into consideration once I’m touring with my youngsters, I’ve bought two younger kiddos. Location is so vital for me, not essentially is it good close to the principle attraction I wanna attend, or, you already know, is it near the place I’m going? However I’m , are individuals mentioning it’s close to a grocery retailer? Is it close to a pharmacy? Is it close to all the things that I would like or that I may have once I’m touring with younger youngsters? If it’s not, that’s fantastic, so long as I knew that. As a result of then I’m gonna pack, proper? I’m gonna put together for all the things I would want. There’s an enormous psychological load with that. So you may ease traveler stress and switch even simply perhaps what isn’t this superb location right into a optimistic tag if individuals felt like they knew what to anticipate with it.
Ryan Embree:Yeah. I feel that’s an enormous a part of it, is setting expectations for location. When you declare on social media or your web site, that you simply’re near the airport and also you’re 40 minutes away from the airport, which may not be shut proximity to some vacationers versus one other. So that you’re proper, the situation is de facto primarily based on the expectation of the traveler and what’s handy to them. You actually wish to put in perspective to that traveler. When you take a look at, all people has Google Maps, proper? And, and has used that app for when you’ve got your resort and nothing else round you within the traveler’s eyes, you actually have form of failed them so far as exhibiting them or giving them an expectation of what that location appears like. You need that factor to be stuffed with dots. You need them to know precisely the place your eating places are compared to your resort. If there’s an airport, sights, as you talked about, even issues like grocery retailer, pharmacies, minute clinics. I imply, you already know, you by no means know, particularly with, with individuals with households or kids or pets that they may be touring with. These are very, crucial locations to your traveler that that might make the distinction between expertise and a foul location.
Jackie Avery:And I feel generally we are available with our personal emotions about, nicely, we’ve got location, or we don’t, however consider all of the individuals touring. All of the individuals staying at your resort, you don’t essentially know precisely what they’re on the lookout for. You would possibly suppose that your location is are simply fantastic, however really it’s precisely what they need.
Ryan Embree:And an incredible place, once more, as reply and resolve™, an incredible place to actually put that location in perspective is your overview responses, proper?
Jackie Avery:Completely. Somebody praises your location or they specific dissatisfaction. That’s precisely the place you get to share the main points. And folks studying these overview responses really feel knowledgeable they usually belief you. And now they’re excited for his or her journey. They really feel much more ready, they don’t really feel confused, they usually’re able to get going. And, you already know, these optimistic sentiment tags are gonna come your means.
Ryan Embree:Yeah. So vital. You recognize, whether or not it’s journey media group responding your opinions, or perhaps a crew member the property. Have them actually paint a transparent image in your traveler of the place they’re at location sensible. ’trigger clearly this being the quantity 4 tag, it’s very, crucial to vacationers. Shifting on to quantity three.
Jackie Avery:Yeah. So quantity three shouldn’t be a shock with over 3.6 million mentions, it’s gonna be cleanliness. So it’s moved up this yr, which, I feel individuals form of count on this to be introduced up. And I feel whenever you’re placing this into perspective, I need you to consider the alternative ways you strategy this your self as a traveler. So I form of talked about earlier than, if I’m touring, you already know, with my household, these may be some issues I’m eager about. Each every now and then I get to form of have somewhat getaway or keep at a resort with simply me and my partner. So my husband and I we’re going away, perhaps we’re headed into our resort room. You stroll in and also you’re like, wow, it’s so good in right here. It’s so clear. And you’ve got this added optimistic feeling of I didn’t have something to do with it. I’m actually on trip, even when I’m touring for enterprise or even when I’m on trip. It’s simply, only a brief getaway. It’s this optimistic feeling that compounds itself, proper? So, not solely that, however proper now, everybody, you already know, stress is excessive and everybody desires to acknowledge hardworking crew members. So whenever you stroll in and also you see that room and also you simply really feel the freshness and also you’re excited to remain there, they’re so grateful for that hardworking housekeeping crew they usually wish to reward that onerous work. And so that you’re seeing that point out in opinions extra usually. The tag proper now could be predominantly optimistic. Individuals are not coming in and simply saying, it was this, it was that. It’s really simply praising the onerous work being accomplished and the way grateful they have been to remain someplace the place that was one thing the property prioritized.
Ryan Embree:It’s so cool to see, I imply, we’ve accomplished this episode, we have been speaking about it off digital camera now for 5 plus years. And clearly throughout that 2020, 2021, even 2022 yr, this was a really, this was a troublesome tag to form of speak about as a result of a whole lot of company form of noticed cleanliness by the eyes of well being and security and virtually saying for resorts, if it wasn’t clear, then there was an absence of empathy and even warning in the direction of that, that visitor wellbeing. And now we’ve form of shifted. I feel the expectation continues to be, you already know, I feel everybody nonetheless expects a clear room, nevertheless it’s form of moved away from there. And that housekeeping that you simply’re speaking about that’s even developed inside hospitality. Now you generally need to choose into hospitality and in a single day service and issues of that nature. Typically you must keep a minimal quantity of nights. This must be clearly communicated. A giant theme of this episode proper, is such clear communication to set the correct expectations. If one thing like that may be a coverage at your resort, particularly round cleanliness, otherwise you’ll see that tag, fall extra on the unfavorable spectrum, proper?
Jackie Avery:Yeah, completely. And I feel it’s onerous, I feel for individuals generally, particularly proper, they’re working so onerous, they’re, they’re working these property groups, they’re perhaps overseeing a number of resorts they usually really feel misunderstood. Like, nicely, that is the rationale we’ve got that coverage and worth issues to individuals. So we’ve been capable of make this lodging to maintain our worth down. And don’t the company get that? And the way do they not perceive this? I feel they really feel upset, but in addition simply because you could have a sure coverage, it doesn’t imply the sentiment goes to be unfavorable about it. However it is going to be for those who conceal it. Yeah. Proper. If a visitor feels such as you misled them. No overview response, you already know, will assist you get well, get well from, you already know, mendacity. Proper. It’s important to be clear, you must be clear, after which you may simply withhold what you’ll want to do. And the company will perceive as a result of they anticipated it. And in the event that they want help and also you help them, in fact, now you’re going to get that above and past reward.
Ryan Embree:Yeah. I feel an incredible parallel to that’s when it, they first introduce form of not cleansing, exchanging your towels each single evening. After which it was defined that there really was extra of a inexperienced initiative and that you could possibly choose into this. And, you already know, as soon as vacationers form of bought that, and particularly these savvy vacationers that have been doing it an increasing number of usually, they understood that this isn’t the resort attempting to mislead me or pull again on the visitor expectation. It really might be one thing that advantages, is a inexperienced initiative and will occur to assist the planet or assist the earth. Proper? After which your visitor feels somewhat bit extra vested in that, and there’s that little sense of satisfaction and good feeling surrounding it. So, and I feel that’s a very good parallel with regards to cleanliness. However, so vital nonetheless within the visitor expertise as we noticed at touchdown at quantity three on this, on this checklist.
Jackie Avery:Yeah, completely. So I feel now we’re leaping over to quantity two, proper? Which looks like the proper segue. ’trigger we jumped to over 5 million mentions.
Ryan Embree:So virtually double from quantity.
Jackie Avery:Yeah. We’re steep, so, we’re speaking about employees, which inserts completely with all the things we’ve mentioned. Now your employees play an enormous position they usually’re by no means not going to, it doesn’t matter what sort of journey you’re. When you’re touring solo ,household, only a couple and also you’re having a fast getaway, these crew members make a distinction. And proper now, traveler expectations are going up. Folks need distinctive experiences. They wish to really feel like one thing particular is occurring for them. Your property desires them particularly to remain. And I’ll say crew members are rising to that problem. Properties are placing their finest foot ahead, they’re getting optimistic mentions and they’re doing small issues that basically resonate with company that really feel private. Proper? It’s extra than simply your title on the television. It may be that you simply put one thing within the feedback that you simply’re celebrating they usually went above and past the expectation there. And from the get go that employees has instantly talked about, your particular second and your keep is off to an incredible begin.
Ryan Embree:Properly, you concentrate on distinctive stays, you mentioned each single visitor these days desires a novel expertise. What’s distinctive about your property, your individuals, you’re by no means going to have the ability to replicate the identical actual employees throughout any resort. And so that you can get tradition and repair buy-in out of your particular person crew members, they’ll make or break. That is the second most talked about facet of your status on-line. Which means that this has the second most vital lever to impacting your status on-line. So for those who get buy-in out of your crew members proper now, which is so fascinating as a result of by the best way, we spend a lot time speaking about AI and expertise and attempting to foretell the way forward for hospitality. And but once more, the second most vital or talked about a part of the resort expertise proper now are the individuals. And that’s the reason why that is gonna proceed.
Ryan Embree:We’ll most likely do that episode right here for one more couple years, or we’ll most likely do that episode for the foreseeable future and employees will all the time be included as a result of it’s such a memorable piece of the resort expertise. And it’s cool to see, I imply, you concentrate on these moments, I nonetheless take into consideration to my days as a bellman or a entrance desk agent sitting behind the entrance desk and somebody recognizing me as a result of they’d heard or seen my title on a overview. It’s a very cool second and it form of a welcoming place of, you’re beginning off on the suitable foot. It’s that first impression of, oh, you’re Ryan from, I learn you about you on the opinions. It’s such a enjoyable place and I’m positive most likely probably the most rewarding areas whenever you work with a resort to see their crew members celebrated and rewarded on on-line overview websites.
Jackie Avery:Yeah, completely. And it doesn’t shock me in any respect that individuals have been praising you on-line, you helped everybody have an incredible keep that’s so becoming for you. I wanna level out in opinions, I assume, I feel generally individuals form of get on this loop the place they really feel like, okay, nicely generally my crew members can’t repair that, or this visitor expectation is unreasonable, or I can’t change that. There’s nothing I can do right here. So I’m all the time gonna have a impartial or a unfavorable form of sentiment, however that’s not the case. Friends generally perceive greater than generally. Perceive you could’t really repair all the things, however your crew member could make them really feel heard, could make them really feel valued and revered. And that’s what we see in overview response. It’s not all the time that they gave me a refund or they moved my room or they did this, nevertheless it’s like perhaps somebody, you already know, there was a loud practice exterior they usually had a white machine. And so they proactively supplied it, proper? Or they didn’t, there wasn’t one accessible, however they went and located one or they supplied me some recommendations on methods to get right here extra simply as a result of I expressed frustration. It’s generally it’s simply taking an additional minute and listening to that visitor within the second and attempting to assist them, even for those who can’t really repair the entire issues that employees member performs such a helpful position in serving to that visitor really feel a bit higher about no matter could also be taking place if issues aren’t good.
Ryan Embree:I utterly agree. And, you already know, hoteliers are all the time attempting to determine methods to form of pull the lever to generate extra suggestions and opinions. I’d be so curious to listen to the share of opinions which are left on websites, due to a person. As a result of they are saying, you already know what? I’m gonna depart a optimistic overview as a result of Jackie on the entrance desk went above and past for me. And I usually don’t depart opinions, however I’m going to as a result of she made my expertise particular. I’d simply be so curious, once more, to see individuals being the rationale our employees or crew members being the rationale {that a} overview and visitor suggestions, particularly in optimistic, proper? Typically it’s unfavorable, however more often than not a optimistic overview was left due to the influence that his crew or employees member made.
Jackie Avery:Yeah. And positively, and it’s virtually like present giving, proper? When you take the time to reward an worker, you additionally be ok with that. You might be like, I’m so completely satisfied I took the time to say one thing concerning the service I acquired. So individuals love to do it. So, point out it’s gonna be this case the place it retains compounding upon itself. Simply bringing extra positivity and extra, you already know, form of nice opinions and nice sentiments and ultimately nice stays to everybody who you already know, who’s in your property.
Ryan Embree:So highly effective. So highly effective to see. So we’ve made it, we’re up right here on the prime of the checklist. Primary, what was the primary prime sentiment for 2025?
Jackie Avery:Yeah. Primary. So 8.3 million mentions, form of dominating the dialog is lodging. So no shock there. ’trigger you’re touring and it’s your room, it’s the house away from dwelling. I feel right here, what I’d wish to say first is form of put apart a number of the belongings you instantly most likely thought such as you thought the mattress and did they’ve a fridge? Put that apart and perhaps focus a bit extra on stuff that won’t come as naturally, however performs such an enormous a part of if individuals are completely satisfied. So once more, I informed you I’ve two little youngsters, so suppose touring a household of 4, you’re excited, you set your key, you go get within the room, you activate the lights, how’s the lighting? Is it what you needed? How’s the temperature? Are you comfy? Are you anxious that you simply’re gonna be scorching or chilly? Or do you not need to really feel that stress as you stroll in? What’s the format? Are we gonna really feel cramped in right here or No, that is precisely what I anticipated. I can’t wait. We’re already selecting our spot. I’m gonna put my suitcase right here. Let’s put your suitcase there. The youngsters are opening the drawers, they’re wanting by all the things. Really feel that second as a result of that’s what your company are doing. They’re not strolling in with a guidelines happening your room particulars, however they’re going off what they anticipated versus what they arrived. Yeah. To proper that second. You, it’s so onerous, I feel, to try this whenever you’re out and in of a resort room for the thousandth time. I’m not saying that’s simple, however it’s doable. Proper. Kinda like circle again to quantity 5 the place I mentioned stroll in your resort room as if it, your resort foyer is, if it was the primary time, do that each every now and then along with your resort room. Mm-hmm . Stroll in and in your thoughts have a special mindset. Am I a solo traveler? Am I touring as a household? Am I having a pair’s getaway? And now stroll into the room? What do you discover? As a result of that’s what they’re noticing and proper now they’re speaking about it quite a bit.
Ryan Embree:Yeah. They’re, it’s the primary, a facet of their keep. Once more, not shocking. Um, nice perspective although on that. And I feel, you already know, as hospitality individuals, we host so many individuals per yr, proper? You could possibly have 100 plus rooms and all of these with a common evening keep of, you already know, 1.5. You recognize, you’re seeing so many individuals faces they usually’re experiencing various things. Placing your yourselves within the sneakers of that traveler and, and these vital items. Is it, is it too noisy Proper While you are available, how’s the noise? Uh, am I involved about my neighbors? Uh, you already know, all of this stuff are, are regular form of feeling and sentiments. And that’s what, how, how this will get onto overview websites, proper? Is is the true feeling concerning the keep, concerning the lodging, the room, you already know, that is hospitality after which it’s a mixture of your employees and the whole expertise. So actually cool to see. Um, as we wrap up, I, I assumed it’d be enjoyable. Um, any any elements or components of the, uh, resort expertise that you simply anticipated to be on this checklist or perhaps have been shocked that weren’t on there?
Jackie Avery:I wouldn’t say shocked, however I might say I form of want it was, uh, I might say I really like speaking about form of the meals sentiment, not simply ’trigger I’m a foodie and I, I benefit from the nice flavors, however, uh, due to what a robust influence it has on individuals’s keep. So it didn’t make the highest 5, nevertheless it was an honorable point out with 2.8 million, you already know, form of completely different data. Yeah. It’s, it’s an enormous deal. And uh, I feel whenever you hear meals, you suppose breakfast. Mm-hmm . Nevertheless it really, it’s a lot greater than that, proper. It’s, you already know, is there a sweet dish within the foyer that individuals can seize from or are there treats accessible in your pet? Or let’s see, some individuals have, you already know, fruit infused water on the entrance desk that’s simply this particular contact or no matter present basket in your room that you simply didn’t count on with some snacks ’trigger you had a late arrival. These are such memorable moments and other people love to speak about them. Sure. Uh, so I want it was within the prime 5. Uh, it’s creeping up yearly, so perhaps subsequent yr. However, uh, I’ve positively bought my eye on it.
Ryan Embree:I feel resorts are having an entire renaissance in f and b and it’s been one of many themes that we’ve really talked about a number of company on the candy spot about how, uh, unbiased resorts, even branded resorts, are actually leaning into the f and b facet. Jackie, you already know, you and your crew have the pleasure of, you already know, partnering with some superb resort companions, which additionally embody some eating places inside there. What are a number of the ideas and methods that you simply share along with your crew about responding and the nuances of responding to a restaurant overview and perhaps a number of the issues that, issues you could incorporate within the response versus perhaps your resort overview?
Jackie Avery:Yeah. So clearly I’m not gonna give away the methods of the commerce right here, however, uh, I’ll say preserve your menu shut. Sure. When you’re responding, you wish to know, proper, uh, what the one that left the overview was and menus change on a regular basis. So for those who don’t even know what was accessible after they dined with you, how might you appropriately reply? Yeah. I might additionally form of take note what expertise have been they going into? Is it a hustle bustle resort? Is it you may really feel the vibes of the resort from the restaurant? Or is the entire concept you’re presupposed to be feeling such as you’re not within the resort anymore? Positive. So, uh, you actually need to get, uh, keyed into the ambiance and the precise menu that was accessible when that visitor stayed. In any other case, I feel it’s actually onerous to offer an genuine, cautious, caring response.
Ryan Embree:Yeah, completely. A restaurant in Miami Seaside on a Friday evening, it’s gonna have a really completely different ambiance and vibe to, you already know, a a branded resort, uh, perhaps off the freeway, proper? And, and responding to these two opinions might look and sound very, very completely different. My little tip, I don’t do the responding to opinions, however my little tip is storytelling. Your culinary consultants, you already know, telling their story, they’ve immense ardour. Among the most passionate people who I’ve talked to in hospitality have been, uh, cooks and f and b uh, culinary artists. To get that zeal and to place it into your, uh, social media, your web site, your opinions and and responses. So vital. And likewise share when you’ve got a narrative with sourcing the way you supply your meals. Uh, native sourcing, so vital proper now and issues, you already know, vacationers care about Gen Z, youthful vacationers. That is the kind of stuff that they wish to speak about, they wanna share with their buddies. And once more, have that form of really feel good second there. So these are my 2 cents on ideas.
Jackie Avery:Completely. And also you’re not fallacious. These are going to be talked about in opinions as a result of form of what we talked about earlier as nicely, it feels good to share that you simply dined at a spot that was doing this Yeah. Or that was serving this. So so long as you set that info on the market, they’re gonna preserve spreading it.
Ryan Embree:Yeah. And opinions nice barometer with how nicely you’re telling your story. You suppose you’re telling your story about your chef in your regionally sourced meals. When you’re not seeing that talked about or talked about in your opinions, uh, it’s falling flat, it’s not hitting. And that’s simply not for f and b, that’s in your resort expertise too. ’trigger I, I’ll speak to company on, on this podcast, they’ll share some superb enjoyable info after which we’ll go to their web site and might’t discover it anyplace or their opinions and might’t discover it anyplace. So be sure that, you already know, that’s all a part of getting your crew members a, a, part of the story and sharing that with the, sharing that with the company. Nice tip. And once more, you need a barometer with how nicely it’s working, simply examine the opinions and um, hopefully Jackie and her crew will likely be responding to these. So Jackie, thanks a lot. Um, all the time so to form of hear this, this checklist and kit us up for 2026. Yeah. Are you, uh, thanks a lot for being on the podcast and thanks for doing this with me.
Jackie Avery:Yeah, thanks for having me. I really like going by all of it. Um, I can’t wait to see what we’re speaking about subsequent yr. I do know. However uh, you already know, in fact I’ll work on getting you a few of these information factors you have been concerned with. Possibly we’ll get a few of these employees mentions subsequent time.
Ryan Embree:Yeah. It’ll be right here earlier than we all know it. Ho Hoping for a report breaking yr. It and journey is definitely not slowing down, so can’t wait to speak with you, uh, about it. And good luck to you and your crew as, uh, you head into 2026 and proceed to accomplice with our resorts throughout the nation.
Jackie Avery:Yeah, thanks. Thanks a lot. We’ll speak to you subsequent time on the Suite Spot. Thanks for listening. To affix our loyalty program. You should definitely subscribe and provides us a 5 star ranking on iTunes. Suite Spot is produced by Journey Media Group. Our editor is Brandon Bell with Cowl Artwork by Bary Gordon. I’m your host Ryan Embree, and we hope you loved your keep.
